Impact Management

I help organisations understand the data they need, and how to create the systems necessary to evidence and manage the social value, cost benefit, and wider impact created. This is increasingly beneficial when fundraising or tendering, by being able to clearly draw on the data you hold and use that to your advantage.

I can help you with:

Advice on outcomes and impact measurement tools
Developing usable social impact frameworks, and economic appraisals
Creation of theory of change/ logic models
Creating the tools needed to gather usable data
User/ stakeholder engagement to define ‘impact’ or ‘value’
Social cost benefit analysis (SCBA)
Social Return on Investment (SROI) reports
Developing systems for information collation and analysis

I’m happy to work with you face-to-face, virtually, or a mix of both to provide a responsive service that helps you define the impact data you need, and develop the best system to collect and use that evidence base.

Example: Dudley CVS

Dudley CVS, with support from Dudley CCG, identified an opportunity to develop and deliver an innovative social prescribing service called ‘Integrated Plus’. After four years of operation, an evaluation was required to develop a robust evidence base to prove the impact of the service, and to justify further funding.

I held regular meetings with the team and undertook analysis of data; including clinician feedback, outcomes data over 12 domains, GP surgery consultations data, DSCRO data for hospital admissions, and referral data. A series of case studies were also developed.

The report enabled Dudley CVS to understand the full value of the service; both in qualitative terms and also monetised value acknowledging the scale of cost avoidance for the local CCG. Due to the success of the service and the clear evidence-base presented in the Impact Evaluation report, the CCG has agreed to continue to fund the service on a 3 year rolling contract as part of the local NHS 10 year plan.

For a case study of this example, or for further information on how I may be able to support you, please get in touch.

“David has a wealth of knowledge and expertise in measuring and reporting on impact. His work greatly exceeded our expectations. David’s approach was professional, efficient and reliable. He worked really hard on helping us to pull together and analyse large data sets. His advice on how best to present the data was invaluable and we couldn’t have achieved a fantastic report without his guidance. We will definitely be commissioning David again. 5 star service! ”

Integrated Plus Manager

Dudley CVS

Example: Norton Hall Children & Family Centre

An inclusive organisation that for over 40 years has been supporting children and young people, and in particular women, to improve the health, social and financial well-being of families in their local community.

While it has had immense successes and is well regarded by local people, there was little evidence available to showcase the full value of what it delivered. I worked across the full team to develop an organisation-wide impact management framework. This involved an evidence-led narrative flowing from the organisation’s strategic objectives, through local outcomes, to quantifiable outputs with associated indicators. Included the creation of full data gathering tools and systems, and integration with their existing software.

A key outcome was using the data gained through the framework to produce Norton Hall’s first ever Social Impact Report, which was well received by all attendees at its AGM.

For a case study of this example, or for further information on how I may be able to support you, please get in touch.

“We found David very easy to work with, his expertise, insight and knowledge of the sector has really helped us to revise our objectives and outcomes. With his help we now have a much more clearly focused plan for the future that combines strategy with maximum social impact.”

CEO

Norton Hall Family Centre

Example: Pedestrian

Pedestrian provides education and training to young people at risk and vulnerable adults; individuals whom are often socially excluded and from disadvantaged backgrounds. Although highly successful, there was a lack of evidence around the charity’s impact and data was required to prove the full value of its delivery to trustees, staff, and wider stakeholders such as public sector commissioners and funders.

I worked alongside the senior team and stakeholders to define the core outcomes achieved. From this a series of data capture tools were developed, and a robust yet easy-to-use framework created to collate and analyse the data.

Data collection through the new system went smoothly, with users happy to complete the short surveys. Initial analysis within the framework showed a much deeper level of positive social impact than expected, and as a result they are now able to prioritise delivery to focus on the support that has the greatest impact.

For a case study of this example, or for further information on how I may be able to support you, please get in touch.

“Working with David was of real tangible benefit to us. Not only was he able to help identify areas of best practice we could draw from, but his measured, pragmatic and analytical approach supported and challenged us to develop tools which can grow with us in the next phase of the charity’s advancement.”

Director

Pedestrian